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privacy

Data protection

General information and mandatory information

Designation of the responsible body.
The responsible body for data processing on this website is:

KUK GmbH
Herr Johannes Klein
Kolberger Str. 17
40599 Düsseldorf

The responsible body decides alone or jointly with others on the purposes and means of processing personal data
(e.g. names, contact details, etc.).

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. You can revoke the consent you have already given at any time. An informal notification by email is sufficient to revoke your consent. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the relevant supervisory authority

As a data subject, you have the right to lodge a complaint with the responsible supervisory authority in the event of a data protection violation. The responsible supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschrift_links-node.html.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to third parties. It is provided in a machine-readable format. If you request the data to be transferred directly to another person responsible, this will only be done if it is technically feasible.

Right to information, correction, blocking, deletion

At any time, within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, the origin of the data, its recipients and the purpose of data processing and, if necessary, a right to correct, block or delete this data. In this regard and also if you have any further questions on the subject of personal data, you can contact us at any time using the contact options listed in the legal notice.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses an SSL or. TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line in your browser and by the lock symbol in the browser line.

Data transmission when concluding a contract for the purchase and shipping of goods

Personal data will only be transmitted to third parties if necessary in the context of contract processing. Third parties can be, for example, payment service providers or logistics companies. No further transmission of data will take place or only if you have expressly agreed to this.

The basis for data processing is Article 6 Paragraph 1 Letter b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

Contact form

Data transmitted via the contact form, including your contact details, will be stored in order to be able to process your request or to be available to answer follow-up questions. This data will not be passed on without your consent.

The data entered into the contact form is processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke the consent you have already given at any time. An informal notification by email is sufficient to revoke your consent. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to storage or there is no longer any need to store the data. Mandatory legal provisions – in particular retention periods – remain unaffected.

Storage period for posts and comments

Posts and comments as well as related data, such as IP addresses, are stored. The content remains on our website until it has been completely deleted or required to be deleted for legal reasons.

The storage of posts and comments is based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke the consent you have already given at any time. An informal notification by email is sufficient to revoke your consent. The The legality of data processing operations that have already taken place remains unaffected by the revocation.

Newsletter data

To send our newsletter we need an email address from you. Verification of the email address provided is necessary and consent to receive the newsletter is required. Additional data is not collected or is voluntary.

The data is used exclusively for sending the newsletter. The data provided when registering for the newsletter will be processed exclusively based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke the consent you have already given at any time. An informal one is sufficient for the revocation Notify us by email or you can unsubscribe using the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

CleverReach

We use CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. With this service we can organize and analyze newsletter distribution. The information you entered to receive the newsletter Data such as your email address is stored on CleverReach's servers. Server locations are Germany and Ireland respectively.

Sending newsletters with CleverReach allows us to analyze the behavior of the newsletter recipient. The analysis shows, among other things, how many recipients opened their newsletter and how frequently links in the newsletter were clicked. CleverReach supports conversion tracking in order to analyze whether a previously defined action, such as a product purchase, took place after clicking on a link. Details about data analysis by CleverReach can be found at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

Data processing is based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke the consent you have already given at any time. To revoke your consent, simply send an informal message by email or contact us via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

If you do not want CleverReach to analyze you, you must unsubscribe from the newsletter. To unsubscribe, simply send us an informal email or unsubscribe using the “unsubscribe” link in the newsletter.

Data entered to set up the subscription will be deleted from our servers and CleverReach's servers if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain still with us.

Details about CleverReach's data protection regulations can be found at: https://www.cleverreach.com/de/datenschutz/. Order processing In order to fully comply with legal data protection requirements, we have concluded a contract with CleverReach for order processing.

Hosting und Content Delivery Networks (CDN)

External hosting:
This website is hosted externally. The personal data collected on this website is stored on the server(s) of the host(s). This can be v. a. These include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website. External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 Para. 1 lit. f GDPR). If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit . B. Device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time. Our host(s) will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data. We host the content of our website with the following provider:

Cosmo Shop GmbH
Bahnhofstraße 9
D-82223 Eichenau/München

Order processing
We have concluded an order processing contract (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that we only process the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

YouTube

Für Integration und Darstellung von Videoinhalten nutzt unsere Website Plugins von YouTube. Anbieter des Videoportals ist die YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

Our website uses plugins from YouTube to integrate and display video content. The provider of the video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you access a page with an integrated YouTube plugin, a connection to the YouTube servers is established. This tells YouTube which of our pages you have accessed.

YouTube can assign your surfing behavior directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.

The use of YouTube is in the interest of an attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR. Details on how to handle user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.

Cookies

Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies.” These are small text files that your web browser stores on your device and enable website usage to be analyzed. Information generated by cookies about your use of our website are transmitted to a Google server and stored there. The server location is usually the USA.

Google Analytics cookies are set on the basis of Article 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior in order to optimize our website and, if necessary, advertising.

IP anonymization

We use Google Analytics in conjunction with the IP anonymization function. It guarantees that Google will use your IP address within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before transmission to the USA. There may be exceptional cases in which Google transfers the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to monitor your use of the website to create reports on website activity and to provide us with other services related to website and internet usage. There is no merging of those transmitted by Google Analytics IP address with other data from Google instead.

Browser plugin

The setting of cookies by your web browser can be prevented. However, this could limit some functions of our website. You can also have data relating to your website usage, including your IP address, collected prevent subsequent processing by Google. This is possible by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to our website: deactivate Google Analytics. Details on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

In order to fully comply with legal data protection requirements, we have concluded an order processing contract with Google.

Demographic characteristics in Google Analytics

Our website uses the “demographic characteristics” function of Google Analytics. It can be used to create reports that contain information about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from third-party visitor data. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section “Objection to data collection”.

PayPal

Our website allows payment via PayPal. The payment service provider is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment details you entered will be transmitted to PayPal. Your data will be transmitted to PayPal on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You can revoke the consent you have already given at any time. Past data processing operations remain effective if revoked.

Klarna

Our website allows payment via Klarna. The payment service provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden. When paying with Klarna (Klarna checkout solution), Klarna collects various personal data from you. Details can be found in Klarna's data protection declaration at: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the Klarna checkout solution. This optimization represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f of the GDPR. Cookies are small text files that your web browser stores on your device. Klarna cookies remain on your device until you delete them. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

Your data will be transmitted to Klarna on the basis of Article 6 (1) (a) GDPR (consent) and Article 6 (1) (b) GDPR (processing to fulfill a contract). You can revoke the consent you have already given at any time. Past data processing operations remain effective if revoked.

Sofortüberweisung

Our website allows payment via “Sofortüberweisung.” The provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can begin fulfilling our obligations immediately.

When paying via “Sofortüberweisung” your PIN and TAN are transmitted to Sofort GmbH. The payment provider logs into your online banking account, automatically checks your account balance and makes the transfer. One follows immediate transaction confirmation. Your sales, the credit limit of your overdraft facility and the existence of other accounts as well as their holdings are also automatically checked after you log in.

In addition to the PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. Your personal data includes your first and last name, address, telephone number(s), email address, IP address and, if necessary, others for payment processing necessary data. This data transfer is necessary to establish your identity beyond doubt and to prevent attempted fraud.

Your data will be transmitted to Sofort GmbH on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You can revoke the consent you have already given at any time possible. Past data processing operations remain effective if revoked.

Details about paying with instant transfer can be found at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

Google AdWords and Google Conversion-Tracking

Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States. AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies expire after 30 days and are not used to personally identify users. From the cookie, Google and we can recognize that you have clicked on an ad and were redirected to our website.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via AdWords customer websites. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. Adwords customers Find out how many users clicked on your ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that allows users to be personally identified. If you do not If you would like to participate in tracking, you can object to its use. Here the conversion cookie must be deactivated in the user settings of the browser. This means that it is not included in the conversion tracking statistics. The storage of “conversion cookies” is based on Art. 6 Para. 1 lit. f GDPR. As website operators, we have a legitimate interest in analyzing user behavior in order to optimize our website and our advertising. Details about Google AdWords and Google Conversion Tracking can be found in Google's data protection regulations: https://www.google.de/policies/privacy/. With a modern web browser you can monitor, restrict or prevent the setting of cookies. Deactivating cookies may result in limited functionality of our website.

Google Web Fonts

Our website uses web fonts from Google. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

By using these web fonts, it is possible to present you with the representation of our website that we want, regardless of which fonts are available to you locally. This is done by retrieving the Google Web Fonts from a Google server in the USA and thereby passing on your data to Google. This is your IP address and which page you visited on our website. The use of Google Web Fonts is based on Art. 6 Para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our website.

The company Google is certified for the US-European data protection agreement “Privacy Shield”. This data protection agreement is intended to ensure compliance with the level of data protection applicable in the EU.

Details about Google Web Fonts can be found at: https://www.google.com/fonts#AboutPlace:about and further information in Google's data protection regulations: https://policies.google.com/privacy/partners?hl=de